Terms of Service

Effective Date: March 28, 2024

Welcome to NexGen Technologies

These Terms of Service ("Terms") govern your use of the Enterprise AI Suite and related services offered by NexGen Technologies ("we", "us", "our") through our website located at https://NexGenCompany.ai ("Website"). By accessing or using our Website and AI services, you agree to be bound by these Terms and our Privacy Policy.

1. Enterprise AI Services

NexGen Technologies specializes in providing advanced Enterprise AI solutions including:

  • AI-Powered Financial Transaction Processing
  • Intelligent Invoice Management Systems
  • SAP Integration and Pricing Optimization
  • AI-Driven Logistics Optimization
  • Automated Vendor Management
  • Enterprise Data Security Solutions
  • Custom AI Implementation Services

2. AI Data Processing and Security

Our AI systems process enterprise data with the highest security standards. We implement:

  • End-to-end encryption for all data transmissions
  • Automated data anonymization
  • Secure AI model training environments
  • Regular security audits and compliance checks
  • GDPR and industry-specific regulatory compliance

3. Service Level Agreements

Our Enterprise AI Suite comes with comprehensive SLAs covering:

  • 99.9% system availability
  • 24/7 technical support for enterprise clients
  • Maximum 4-hour response time for critical issues
  • Regular system updates and AI model improvements
  • Dedicated account management

4. Intellectual Property

All AI models, algorithms, and software solutions provided as part of our Enterprise AI Suite are proprietary to NexGen Technologies. This includes:

  • Custom AI models and algorithms
  • API integrations and connectors
  • Documentation and training materials
  • User interface designs and implementations

5. Enterprise Data Rights

Your enterprise data remains your property. Our AI systems:

  • Process data solely for your business purposes
  • Do not retain processed data beyond necessary periods
  • Provide data export capabilities
  • Ensure data sovereignty and compliance

6. Changes to Services

We continuously improve our AI services and may update them periodically. We will provide:

  • 30 days notice for major system changes
  • Backward compatibility periods
  • Migration assistance when needed
  • Documentation for all updates

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

8. Contact Information

For any questions about these Terms or our Enterprise AI Suite, please contact us at:
Email: partha@nexgencompany.ai